Setting the standard for
caravan and trailer jacks

In 2003 the ACCC introduced a mandatory safety standard for caravan jacks. Trail-A-Mate was instrumental in assisting the goverment to introdcuce the new standard. Find out more...

F.A.Q'S about the Trail-A-Mate

  • 1.

    Can Trail-A-Mate be fitted to my caravan?

    Yes, Trail-A-Mate has been designed specifically to fit caravans, trailers and horse floats into the existing jockey wheel clamp.
  • 2.

    Can the brackets for the jacking point be fitted to my caravan or trailer?

    Yes, almost all caravans built over recent years have a cross- member at the rear of the axles strong enough to accommodate the brackets, which must be welded on. However, over the last couple of years, the majority of caravan manufacturers have fitted the brackets which create the jacking points for Trail-A-Mate as standard equipment.
  • 3.

    If I purchase a Trail-A-Mate, do I need to buy a separate jack?

    No, the Trail-A-Mate is designed to be used as both a jockey-wheel and a jack, minimizing the need to carry unnecessary equipment on holidays with you.
  • 4.

    Will Trail-A-Mate lift my six metre caravan?

    Yes, Trail-A-Mate will lift a six metre caravan high enough so you change both wheels on one side of the caravan at once should you have to. However, it is recommended should you have to change both wheels together, the caravan should be supported using appropriate vehicle support stands.
  • 5.

    My six metre caravan has an aggregated mass (ATM) of 2,900kg, can I still use the Trail-A-Mate?

    Yes, Trail-A-Mate has a Working Load Limit of 1000kg. When you are jacking the caravan using the Trail-A-Mate, you are not lifting the entire weight of the caravan, you are lifting approximately 1/3 or less of the vehicle weight at each of the jacking points. If your trailer has an ATM greater than 2,900kg you will need the Trail-A-Mate MkII.
  • 6.

    If I get a flat tyre, will I still have to climb underneath the caravan to jack it up?

    No, Trail-A-Mate is designed so that it is operated from a standing position, using a minimum amount of effort, preventing you from having to climb underneath your van, making it not only easier, but a much safer option.
  • 7.

    How high will my Trail-A-Mate lift fully extended?

    The Trail-A-Mate has the capacity with the base plate fitted, to lift from as low 6 inches (150mm) above the ground to a height of 20 inches (500mm) in one straight lift.
  • 8.

    I have limited mechanical knowledge, what happens if something goes wrong with my Trail-A-Mate?

    Trail-A-Mate has been designed so that even a person with a very limited knowledge of hydraulics could repair the unit by following some very basic instructions,

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